Privacy Policy

Privacy Policy

Learn to Live, Inc. (“we”, “us”, “our” or the “Company”) is committed to protecting your privacy. We strive to develop innovative services to better serve our users. We recognize that privacy is an important issue, so we design our services with the protection of your privacy in mind. This Privacy Policy outlines the types of personal information we gather when you use Company’s services, as well as some of the steps we take to safeguard it.

This Privacy Policy applies to www.learntolive.com and any other websites operated by the Company, as well as our native mobile application (collectively, the “Site”) and the Company’s treatment of your personally identifiable information (“Personal Information”) and other data that the Company gathers when you are accessing the Site or using the Service (as defined in the Company’s Terms of Use). By using and visiting this Site, you signify your agreement to be bound by and to abide by: (1) this Privacy Policy; and (2) the Terms of Use found at www.learntolive.com (“Terms of Use”). If you do not agree to the Terms of Use and this Privacy Policy, please do not use the Site.

By providing the information requested by the Site, or by continuing to use the Site after having an opportunity to review the Privacy Policy, you have consented to the terms of the Privacy Policy, and the Company’s use of the information it collects as described at the point of collection or in this Privacy Policy. If you do not agree to the Privacy Policy, you may not use the Site.

This Site is not intended for use outside the United States of America.

Data collection

We collect information that your browser makes available whenever you visit a website. This log information includes your Internet Protocol address, browser type, browser language, the date and time of your query, session navigation and activity data, and one or more cookies that may uniquely identify your browser. We use this information to operate, develop and improve our Services.

Some of our Services may require you to register for an account. We ask you for some personal information in order to create an account (typically first name, last name, e-mail address, age, gender identity, and a password for your account) and we will use that information to provide the Service. We may ask for additional pieces of information, such as ethnicity, which are optional for you to provide. This Privacy Policy applies to all data that you choose to provide.

For certain Services, such as our online tutorial program, we may request credit card or other payment information which we maintain only as long as needed in encrypted form on secure servers in accordance with applicable law.

If you post Submissions (as defined in the Terms of Use) or otherwise leave comments on the Site, information associated with that Submission or comment, such as your user name and the time of the post, may be saved. While we discourage the sharing of personal information in Community Forums, as defined in the Terms of Use, (see our Learn to Live Community Code of Conduct), if you do provide personal information as part of Community Forum that personal information will be accessible to other participants in the Community Forum. Information may also be collected from our online customer support services (such as your chat communications, which we monitor for quality assurance purposes).

Cookies

Upon your first visit to our Site, a cookie is sent to your computer that uniquely identifies your browser. A “cookie” is a small file containing a string of characters that is sent to your computer when you visit a website. We use cookies to improve the quality of our service and to better understand how people interact with us. The Company does this by storing user preferences in cookies and by tracking user trends and patterns of how people search. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of our Site features or services may not function properly without cookies.

Google Analytics

Google Analytics employs cookies to define user sessions, which allows for the collection of important data about how you are using the Site. Google Analytics uses only first-party cookies for data analysis. This means that the cookies are linked to our website domain(s), and Google Analytics will only use that cookie data for statistical analysis related to your browsing behavior on the Site. According to Google, the data collected cannot be altered or retrieved by services from other domains. If you choose, you can opt out by turning off cookies in the preferences settings in your browser. For more information on Google Analytics, please visit Google’s web site.

Information sharing

We do not rent or sell your personally identifying information to other companies or individuals, unless we have your consent. We may share your personally identifiable information in any of the following limited circumstances:

  • We may disclose personally identifiable information to third party service providers (including, without limitation, service providers that monitor Community Forums) that process personally identifying information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures.
  • We may disclose personally identifiable information if we conclude that we are required by law or regulation or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of the Company, its users or the public.
  • We may disclose personally identifiable information among all of our Services to affiliated companies in order to provide you with a seamless experience and to improve the quality of our Services.
  • We may store and process personal information collected on our site in the United States. By using our services, you consent to the transfer of your information among these facilities. Because Learn to Live is not a medical or therapy service, we do not maintain medical records. If you need documentation of a diagnosis, we recommend that you consult with your treating health care provider(s) or find a provider that can provide you with a diagnosis.
  • In the event of an actual or potential transfer of ownership of the Company, such as acquisition by or merger with another company, we may disclose personal information to the actual or potential buyer and we will provide notice before any personally identifying information is transferred and becomes subject to a different privacy policy.
  • We may share anonymized aggregated information with others. Examples of this include the number of users who searched for “Social Anxiety” or how many users clicked on a particular advertisement.
  • We may use anonymized aggregated information in reporting on our programs to show effectiveness and identify areas for improvement.

Information security

We take appropriate and reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.

We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our Services.

However, no website can be considered totally safe from intrusion. Therefore, any information you post to or provide via the Site is entirely at your own risk, and you agree to hold the Company harmless from and against any loss, liability, damage, or harm that may arise as a result of your posting or providing any information to or via the Site. In addition, you are solely responsible for maintaining the physical security of your devices, such as your laptop, tablet, and mobile phone. We strongly recommend using complex passwords on all your devices.

Links

The sites displayed as search results or linked to by the Company’s services are developed by people over whom we exercise no control. These other sites may place their own cookies on your computer, collect data or solicit personal information.

We may present links in a format that enables us to understand whether they have been followed. We use this information to understand and improve the quality of the Company’s search technology. For instance, this data helps us determine how often users are satisfied with the first result of a query and how often they proceed to later results. In addition, we partner with mobile application marketplaces (such as the iOS App Store and Google Play) to offer our native mobile application, and you acknowledge that we have no control over these marketplaces.

Do Not Track

Presently the Site does not honor “do not track” settings on web browsers and does not offer you the opportunity to request that we not track your use of its Services.

Changes to this Policy

Please note this Privacy Policy will change from time to time. We expect most such changes to be minor, but there may be changes that are more significant. Regardless, we will post those changes on this page and, if the changes are significant, we will also provide a more prominent notice. Your use of the Site following any such modification constitutes your agreement to follow and be bound by the Privacy Policy as modified. For this reason, we encourage you to review the Privacy Policy whenever you use the Site. The last date the Privacy Policy was revised is set forth below.

Disclaimer of Liability

Under no circumstances shall the Company be liable for any damages, including, but not limited to, direct, indirect, special, incidental, consequential or exemplary damages, that result from the use of the information or materials posted to or collected as a result of the user’s accessing the Site or any service available on or through the Site, even if we have been advised of the possibility of such damages.

Children

You represent and warrant that you are at least 13 years of age or older. If you are age 13 or older but under the age of 18, you should review this Privacy Policy with your parent or guardian. If you are age 13 or older but under age 18, your parent or guardian must understand and agree with this Privacy Policy and consent to your use of this Site in accordance with this Privacy Policy.

Enforcement/Redress

If for some reason you believe that the Company has not adhered to the Privacy Policy, please notify us using the contact information below. We will do our best to respond to your concerns and, when appropriate, take steps to correct a problem. In any event, if any dispute arises under this Privacy Policy or through your use of the Site, you agree to be bound by the venue and choice of law provisions of the Terms of Use.

Contact Information

If you have any questions about this Privacy Policy or the practices described herein, you may contact us at:

Learn to Live, Inc.
30 S 9th Street
7th  Floor
Minneapolis, MN 55402

e-mail: support@learntolive.com

The English version of this agreement predominates in all aspects and cases of inconsistency with the translated versions, if those exist.

DATE OF LAST MODIFICATION

December 31, 2023